• 1 hour ticket response
  • 1 hour ticket response

  • Timeliness is our chief concern and that is the reason why we have a team of capable technical support engineers who are ready to provide a fast response to any question that you may have. Simply send your trouble ticket from the Web Control Panel and we will respond back to you within 1 hour at the latest. Actually, we work hard and aim for a 20–minute technical support ticket response time.

  • Top quality support service
  • A First–Class Technical Support Service

  • Our client support team members have huge experience in the cloud hosting market and are competent enough to provide a quick answer to your problem. If, however, the case at hand is not within the competency of a support engineer, the ticket will be sent to a developer or sysadmin for further assistance.

  • Intuitive help center
  • An Easy–to–Navigate Help Section

  • Integrated into the Web Control Panel is an easy–to–browse Help Center section, which features different information sources. You can search through a frequently updated knowledge base offering web hosting account management articles and website administration articles, check out the step–by–step video tutorials or take a gaze at the F.A.Q. archive.