Customer Support Channels
A 1–hour Response Guarantee
We provide a 1–hour resolution warranty with all our cloud hosting packages, which means that each individual support question you submit is going to be replied to within one hour maximum. Our support company members have been qualified to quickly overcome any situation and to present you with quick information on any difficulty that you could have.
A Top–quality Support Service
Our tech support service is delivered by a group of proficient professionals who will be prepared to answer to your issue straight away. You’re able to get hold of the technical support team by launching a support ticket from your Web Control Panel or by submitting us an email message. On business days, you may as well contact us on the phone or take advantage of the live chat solution.
An Intuitive Help Section
If you require guidance while operating within the Control Panel, you could always select the Help button and locate your issue in the set of articles that will come up. We have also turned lots of the articles into instructional videos. The listing of educational videos will load if you click on the Videos press button located in each section.