Phone Support in Cloud Hosting
As we have live telephone support 14 hours every day, you're able to contact us and talk to one of our customer support representatives to get more information about all of the cloud hosting that we offer and ensure that our servers meet the system requirements for your websites prior to you buying anything. For your convenience, we now have telephone numbers on 3 different continents so you are able to call the one closer to you - in the United States of America, Great Britain or Australia. If you are already a customer, you will be able to call about general and billing issues, and about some technical issues. In case the trouble is strictly technical or it can take longer time to handle, you'll have to employ our ticketing system, that will enable both you and our tech support team to keep track of the details supplied by both sides.
Phone Support in Semi-dedicated Servers
Any time you need more info about the semi-dedicated servers that we provide, you're able to call one of the three support lines we have around the globe - in the United States, Great Britain and Australia. Thus, you're able to check ahead of time if our services are appropriate for your websites. In case you're already our client and you have a semi-dedicated account, you are able to reach us on the phone for fourteen hours daily about any billing or basic matters. For entirely tech matters you'll have to employ our ticketing system so as to get in touch with our technical support since someissues just need more time to be solved, but we can assist you on the phone with many minor technical problems as well, saving you time and efforts.