When your web hosting provider offers live chat support, you will be able to speak to an agent in real-time and find out helpful information or get an issue resolved timely. The basic advantage of using chat instead of calling to talk with a live person is that you will need just a computer with access to the web, so you won't pay any rates in case you are in another country or state. In addition, it will be simpler to copy and paste details like domains, usernames or error messages i.e. details which are sometimes hard to share with the other party on the telephone. The live chat is also a faster solution to contact the web hosting provider's support team in comparison to using a ticketing system. Last, but not least, in case some issue requires some more time to be dealt with, you can do something different while you wait for assistance on the live chat, which means that you will not waste time - something that's not possible if you are on the phone.

Live Chat Support in Cloud Hosting

As a part of the support services that we offer for our cloud hosting, you can find live chat support that is online each and every day, even on holidays. You are able to get in touch with us no matter if you already have an account or not, considering that we can help you with pretty much anything, ranging from supplying you with basic information regarding our solutions if you aren't our customer yet and you're interested in purchasing one of the packages, to assisting you with installing an e-mail account in an e-mail client. A part of the problems are more complicated and time-consuming, and you will need to use the ticketing system which is integrated in the Hepsia web hosting Control Panel, but we can save you precious time and help you in real time on the live chat for various things.

Live Chat Support in Semi-dedicated Servers

Using the live chat support service that we provide with all our semi-dedicated servers, you can find the replies for any questions you may have or have lots of troubles dealt with quickly. The chat service is accessible every single day, which means that you'll be able to get in touch with an agent even on holidays and weekends. In the event that you're unsure which plan would be better for your sites or if our hi-tech cloud hosting platform matches some system requirements, you may join our live chat prior to purchasing anything. In case you are an active customer, you'll be able to find more information about account settings, billing issues and a variety of common tech troubles you may encounter, for instance if you can't install an email account in a client on your computer. The live chat can save you lots of time no matter where you are or when you get in touch with us.