Lots of individuals who start using their very first web hosting account, or switch companies, frequently have questions with respect to how specific things are completed or have troubles setting up different things, including e-mails, site settings, etc. Because of this, many companies have compiled documentation with the most popular questions and problems in order to help their customers get info swiftly and easily. As a result, the client service team can devote more time to actual problems that certain customers may be encountering, as the solution for the minor things will be available on the web and customers can tackle them without getting in touch with the help desk team. Having thorough documentation is truly important, especially for new users with no prior experience, as the web hosting service involves an immense amount of features and lots of individuals can become perplexed about what action to take. A good information repository can both help you do the operations that you wish and become aware of how the web hosting service works as a whole.

Extensive Online Documentation in Cloud Hosting

All cloud hosting that we are offering feature an elaborate knowledge base where you can find everything you may ever need to know with regards to your hosting account. Regardless of whether you would like to set up a new database, to redirect a domain using an .htaccess configuration file or to create an e-mail account on your desktop PC or cell phone, you can simply check our help articles and all the information that you require will be there. When you open a particular section of the Hepsia hosting Control Panel, you can see articles that are associated with the features that you can access through it. If you would like to see the full list of articles and get informed about all the features that Hepsia offers, or only to read generic information about the hosting service, you can explore the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve done our utmost to cover any predicament that you may possibly face, but in case you do not find what you are seeking, you can always contact us, as our help desk support staff members are at your service 24x7x365.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia hosting Control Panel, which comes with our semi-dedicated servers, will permit you to access the exhaustive online support documentation that we’ve prepared for you. The articles contain general information on our services, informational manuals about the separate features that you can use, together with troubleshooting instructions that can help you resolve common issues that you may confront. The topics that we have covered encompass just about everything, from uncomplicated things such as how to host a brand-new domain in your account, to more intricate ones such as which SSH commands can be executed on the servers. Articles that are dedicated to the features of a certain Control Panel section will always be available in the right corner of the page that you’re on, while the whole article archive is accessible through the all-encompassing Help section.